We've recently changed the way you sign in to your account. You will now use your email address or phone number, with your password, to login. If neither were attached to your old account, you may use your old username and password to attach an email, which you will use to login from that point forward. If you can't remember your password, please use the password reset and enter your email address.
If you're still having trouble, send us an email to firstname.lastname@example.org or just give us a call (877) 229-7299 - we'll get you logged in no problem!